Domestic Low & Medium Pressure Copper Cylinders

Low pressure up to 76kPa (7.6m) or open vented.

Medium Pressure up to 120kPa (12m).

Superheat copper cylinders are made in sizes from 10 to 800 litres capacity.

Warranty – 5 years

Superheat low and medium pressure hot water cylinders must be installed by qualified installers in accordance with all relevant Building Codes (G12) and NZ standard (NZS 4606).

The hot water cylinder is guaranteed against faulty manufacture for a period of 5 years from the date of purchase and the terms of the guarantee are set out below. This includes a one year parts and labour warranty for replacement by the manufacturer of a failed component, or if necessary replacement by the manufacturer of the water cylinder.

For water cylinders more than one year and up to and including five years from the date of purchase, the manufacturers’ liability is limited to the repair of, or supply only of a replacement water cylinder at the manufacturers’ discretion, in the event of failure of the inner tank under normal operating conditions.

Should any failure of the inner tank occur during the warranty period and considered at the time by the manufacturer as a valid basis for a claim under the terms of the warranty, the water cylinder must be returned to the manufacturer. This warranty applies only to defects occurring under conditions of normal use for the purpose that the water cylinder was manufactured. Failure induced by harmful water or the chemical action of aggressive water or substances introduced artificially into the water will not give rise to a valid claim.

The manufacturer reserves the right at its discretion to reject any claim if in its opinion the water cylinder has been subjected to unnatural conditions, which may include negative pressures, pressures in excess of the designed head, misuse, faulty installation, excessive heat input, or repair works not authorised by the manufacturer or subject to any Act of God.

Any additional costs for removal and re-installation of the water cylinder, such as removal or dismantling of walls, doors, ceilings and roofs is not the responsibility of the manufacturer. The manufacturer will not be liable for any financial or economic loss or any indirect or consequential loss of any kind.

The element and thermostat fitted into this cylinder are independently guaranteed by their respective manufacturers for a period of one year from the date of purchase. The manufacturer will supply replacement components but accept no responsibility for any costs involved in the replacement of these components due to failure.

We recommend that water tests are carried out in areas where the water has low pH or high nitrate levels which can corrode copper cylinders, and areas where the water has low pH and high chlorides which can corrode stainless steel cylinders.